Service Manager Job - (omaha, nebraska)
Job Title:
Service Manager Area of Interest:
Service Address:
4007 S 145th Plaza City:
Omaha State:
NE Zip Code:
68154
Job Description:
Job Summary The Service Manager (SM) ensures that the club delivers the best guest and member experience.
Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained club.
Ensure that team members consistently execute the basics in punctuality, dress code friendliness and cleanliness.
Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club.
Responsible for the successful attainment of department targets (e.
g.
member service, cleanliness, revenue, and retention).
Assistant Service Manager (if club size warrants) Front Desk Staff (apprx.
3:
9) Group X Instructors Essential Duties and
Responsibilities:
The SM is responsible for performing the following activities for the club:
Service Management (40 of time) Ensure that all club members are delivered a high member service experience.
To achieve this objective the SM will:
Resolve member concerns and complaints in a professional manner within 24 Hour Fitness corporate and club parameters Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience Club Administration (30 of time) Drive club efforts in achieving revenue goals in Retail, Drink, Juice Bar and ancillary revenue Work with CM in planning and implementation of promotions and merchandising Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure Implement new operational procedures in the club and follow:
up with compliance checks by monitoring club systems and employee performance Mediate club team member relations matters for all club operations team members Maintain an efficient back office.
To achieve this objective, the SM will oversee the following activities, which will primarily be done by an Assistant Service Manager.
Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control Make daily banking deposits Order and maintain all supplies Supervise point:
of:
sales (POS) operations and file daily and weekly club revenue reports Staffing and Development (20 of Source:
http:
//www.
tiptopjob.
com/jobs/29738739_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.
Service Manager Area of Interest:
Service Address:
4007 S 145th Plaza City:
Omaha State:
NE Zip Code:
68154
Job Description:
Job Summary The Service Manager (SM) ensures that the club delivers the best guest and member experience.
Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly and well maintained club.
Ensure that team members consistently execute the basics in punctuality, dress code friendliness and cleanliness.
Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club.
Responsible for the successful attainment of department targets (e.
g.
member service, cleanliness, revenue, and retention).
Assistant Service Manager (if club size warrants) Front Desk Staff (apprx.
3:
9) Group X Instructors Essential Duties and
Responsibilities:
The SM is responsible for performing the following activities for the club:
Service Management (40 of time) Ensure that all club members are delivered a high member service experience.
To achieve this objective the SM will:
Resolve member concerns and complaints in a professional manner within 24 Hour Fitness corporate and club parameters Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience Club Administration (30 of time) Drive club efforts in achieving revenue goals in Retail, Drink, Juice Bar and ancillary revenue Work with CM in planning and implementation of promotions and merchandising Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure Implement new operational procedures in the club and follow:
up with compliance checks by monitoring club systems and employee performance Mediate club team member relations matters for all club operations team members Maintain an efficient back office.
To achieve this objective, the SM will oversee the following activities, which will primarily be done by an Assistant Service Manager.
Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control Make daily banking deposits Order and maintain all supplies Supervise point:
of:
sales (POS) operations and file daily and weekly club revenue reports Staffing and Development (20 of Source:
http:
//www.
tiptopjob.
com/jobs/29738739_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.
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